Support Center
Need assistance with your case? Submit a support request and our team will get back to you as soon as possible.
Whatsup
Working Hours
Monday – Friday (9:00 AM – 6:00 PM)
Frequently Asked Questions
Find quick answers before submitting a support request.
Standard cases are usually completed within 24–48 hours, depending on case complexity and the selected turnaround time.
You can upload STL files, intraoral scans, PDFs, images, and ZIP files when submitting your case.
Log in to your dashboard and open My Cases to monitor your case status, progress, and estimated delivery.
Yes. If any changes are required, simply submit a revision request with detailed instructions and our team will review it promptly.
Once your case is completed, all deliverables will be available in the Downloads section of your dashboard.
You can submit the support form on this page or contact us directly via WhatsApp or Email for assistance.
Yes. All patient information and uploaded files are handled securely and kept strictly confidential.
Your case is reviewed, assigned to a technician, processed according to your instructions, quality checked, and delivered within the selected turnaround time.